What do you use your cell phone for most of the time? A few years ago, the answer to that question would’ve been “phone calls” for all but the die-hard CrackBerry addicts. Today, with the option of using phones for everything from texting to sending pictures to accessing the Internet, it is unlikely that the service that you use your phone for most frequently is actually placing or answering voice calls. However, times could be changing again and announcements from three major companies seem to indicate that voice communication could be finding a toehold in the cell phone business once again.
Recent announcements in the world of mobile phones include the launch of Google Voice, the debut of Alcatel-Lucent’s Rich Communications Manager and the development of Skype mobile VoIP for the iPhone. All three of these announcements are related to the launch of new types of voice-based services for cell phones. What all three have in common is that they also feature modern use of advanced cell phone technology to enhance voice calls so that they become more than just voice communication.
I’m curious to see how this area of mobile phone use develops over the next couple of years. There’s been a big push towards unified communications in which your mobile and landline experiences as well as your PC and phone experiences are all merged much more seamlessly than they are today. The developments in voice communication for mobile phones seem to be taking us further in that direction. Interesting how a return to the original use of phones may be a key feature of moving us forward in their development.


